STIAMO COSTRUENDO IL NOSTRO BRAND COME LA “NEXT GENERATION” NEL SETTORE HOSPITALITY
La nostra missione è progettare luoghi dove vivere esperienze di benessere personale, immersi in una cultura aziendale ottimale.
Il nostro scopo è rendere meno pesanti il lavoro e le difficoltà di chi vive in città, affinchè abbiano senso e siano in sintonia con se stessi.
Hotels moderni e luoghi insoliti che immergono gli ospiti in esperienze locali. Una combinazione di spazi pubblici e privati che si flettono tra comunità e riflessione silenziosa. L'ospitalità trascende il tutto e trasmette un senso di sé. Un servizio orientato e che pone l’accento sull’intelligenza emotiva dei nostri ospiti e dei nostri collaboratori.
Tutto questo è l’esperienza del nostro brand, la sua storia e la location. Si concentra sull'Hotel, sul suo design e sulla cura artistica, sulle sue esperienze e i programmi culturali.
About Cardo
About Cardo Brussels Hotel
Located within the heart of Europe and one of the Brussel's most vibrant areas, Cardo Brussels Hotel is the new and trendy landmark in the neighborhood and the most distinctive luxury lifestyle hotel in the city, catering to both selective leisure guests and business travelers. The hotel will offer contemporary wellness and dining experiences, 532 stylish rooms & suites, as well as 1500m2 of MICE facilities and amenities.
About Cardo Brand
Cardo is a brand built on a culture of emotional intelligence and sublime hospitality, designing experiential places for individual wellbeing and corporate culture optimization. Our purpose is to make city breaks and workcations less apologetic, more purposeful and tuned to the self
About the Job
Are you ready to ensure all our guests will have an exceptional experience? Your duties will include:
Welcoming guest and instantly make them feel at ease
Responds to guest requests and handles guest problems and complaints.
Assist team in daily activities: check-in/out, make recommendations, guest communication etc
Ensuring rooms blocking is correct & all special requests are attended to
Ensuring good communication with all other departments
Ensure correct invoicing and guest payments
Fulfill administrative tasks, responding to calls & emails
Assist guest with luggage and packages
Hosting guest for Food & Beverage outlets, Wellness, meetings and (social) events
Monitor people entering the building, and report any suspicious activity
We also are about your growth and development. You will work side by side the senior leadership to create your personal development plan to help you achieve your career goals. There will also be opportunities to assist in special projects which will provide stretch opportunities for you.
About You
Competencies
· Excellent Communication Skills
· Initiative and the Anticipation of needs
· Customer service-oriented
· Attention to detail
· Problem solver
· Positive approach
Qualifications, Skills & Experience
· Fluent in both English and French or Dutch. Knowledge of additional languages is a plus
· Strong understanding of front desk, guest services
· Internationally experienced
· Affinity with a more refined lifestyle